Knowledgeable Stuff

When you become our client, you're introduced to a LIVE, dedicated, knowledgeable member of our staff to answer your questions 24/7. This will be your go-to person for any of your needs from day-to day operation questions to account statements and much more. Personal Concierge will be knowledgeable about your business and its specific needs, thus always standing ready to help when needed.

Personalized Support

Never again will you have to spend hours on the phone explaining your situation to different representatives while being transferred from one to the other.

Whenever you have a need to contact us, all you have to do is reach out to your personal concierge and you can be sure he will serve as your reliable advocate, the person you can trust and count on.

In-house Technical Support

Red cares about your business and your call will be answered by one of our experienced and friendly employees around the clock. Clients are a priority and support operates with our client’s best interest in mind so you can run your company efficiently. Red knows how important it is to resolve any technical issues when it comes to receiving payments. If the technical issue requires the replacement of a terminal or other equipment, we will have it to you within 24 hours.